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The Full Story

About

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Mission

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Vision

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🎀 We want you (and your gift recipients) to love what you ordered.

If something isn’t right, we’ll do our best to make it right.

✅ Easy Returns

  • Returns accepted within 14 days of delivery.

  • Items must be unused, unopened, and in original packaging.

  • Please note: Personalized, custom, or perishable items (like food, sugar scrubs, or bath products) are non-returnable.

🛡️ Damaged or Incorrect Items?

  • If your order arrives damaged or with an incorrect item, email us within 5 days of delivery.

  • We’ll send a replacement or issue a refund. Easy as that.

  • 📧 Email: 

💳 Refunds

  • Once your return is received and approved, refunds are processed to your original payment method.

  • Expect 5–7 business days for the credit to appear.

  • Shipping fees are non-refundable (unless it’s our error).

📦 How to Start a Return

  1. Contact us at [your email] with your order number & reason.

  2. We'll guide you through the simple return process.

✨ Our Promise to You:

“Gifting should feel good—on both sides. If something’s off, we’ll make it right with care and kindness.”

✅ FAQs

❓ Can I exchange an item?
We don’t offer direct exchanges, but you’re welcome to return your item and place a new order.

❓ Do I pay for return shipping?
Return shipping is the responsibility of the customer unless the item is damaged or incorrect.

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